Complaints

At the Trust, we endeavour to provide a high standard of service to all those we engage with.

Should you experience any issues, please contact us on 03 450 1702 or admin@qlcht.org.nz so that we can try to resolve any issues quickly.

If you feel that the issue is of a serious nature, or not being addressed adequately, please complete our Complaints Form and return it to our Housing Services Manager, Corina Sommerville on corina@qlcht.org.nz.   

We also have a detailed Complaints Policy.